Intelius Review- 2024 Honest Detailed Analysis 

If someone had been told 20 years ago that they could find information about anyone, living or dead, without going to a government office, waiting in long queues, or spending lots of money, they would have thought it was crazy. But now, thanks to technology, this is possible. From unknown phone numbers and spammy emails to reconnecting with long-lost relatives in other states, everything is achievable because of the internet and advancements in data access.

Today, many websites in America offer databases for investigations at reasonable prices. These databases claim to have vast amounts of data and boast 100% accuracy, which can be confusing when deciding which one to choose for guaranteed results. 

Among these, we have selected Intellius to provide a detailed review of its features, advantages, and limitations so you can make an informed decision before subscribing to its monthly package.

Category	Details
What it Offers	Intelius provides access to public records for background checks, reverse phone lookups, and identity protection, consolidating data from various public sources.
Features and Services	Includes detailed background checks, reverse phone lookups, reverse address lookups, criminal record searches, and identity protection services.
Pricing	$0.95 for individual reports. Monthly memberships: $24.86 (People Search) or $34.95 (Reverse Phone/Address Lookup). Additional fees for report downloads and identity protection.
Cancellation Methods	Cancel via Intelius account settings on the website.
Pros	Comprehensive background checks, various subscription plans, ability to identify unknown callers, and access to social media profiles.
Cons	Not FCRA compliant, potentially outdated information, unclear pricing structure, issues with subscription cancellation, and higher cost compared to competitors.
Reviews	Better Business Bureau (1.1/5), Trustpilot (2.5/5), SiteJabber (2.1/5), Consumer Affairs (2.4/5), Reddit (mixed reviews).
Founding Date	2003
Apps Availability	Available on iOS and Android.

What is Intelius:

Intelius is a people-search engine specializing in aggregating public records to provide comprehensive background checks, reverse phone or email lookups, and more. Launched in 2003 by a team in Seattle, Washington, as part of an Infospace project, Intelius has grown into a well-known name in the background check industry. The platform is designed to save users time by pulling data from various public sources and presenting it in one easy-to-use interface. 

• Includes criminal records, property records, and other public data.
• Useful for verifying the history of a potential roommate or learning more about a new acquaintance.

• Identifies the caller behind an unknown call or text.
• Helps determine whether the call is legitimate or a potential scam.

• Allows users to enter an email address and receive information about the owner.
• Useful for avoiding phishing attacks or spam.

• Provides access to public information about an individual, such as address history and known relatives.
• Helpful for reconnecting with old friends or verifying someone’s identity.
• The Intelius app is available on both the Google Play Store and the Apple App Store.

• Intelius aggregates information already publicly available.
• The service offers convenience by collecting and presenting this information in one place.
• While users could find this data on their own, it may be time-consuming and require additional fees.

• Data provided by Intelius comes from public records, which may sometimes be outdated or incomplete.
• It’s important to cross-check critical information, especially for significant decisions, keeping in mind FCRA restrictions.

Intelius Features and Services Overview:

Intelius proudly claims that it has a database of over 20 billion records. This means that if you are looking for a criminal records, the phone address of a particular person, or another public record from the government and other public sources except for employment, credit, tenant screening, or related purposes. to create a detailed background report of a person of interest, Intelius has your back. 

1.People Search

Intelius People Search allows users to find detailed information about individuals, such as contact details and address history. It’s ideal for reconnecting with old friends or verifying someone’s identity.

How to Use:

• Open the Intelius app or website.
• Enter the individual’s first name, last name, state, and city in the search bar.
• During the research, few questions will appear on your screen, answer them according to your knowledge.
• Review the results and select the correct individual to access detailed information.

2.Reverse Address Lookup

The Reverse Address Lookup feature lets users discover who lives at a specific address, along with property details and possible previous residents. This service is helpful for learning more about a neighborhood or verifying property ownership.

How to Use:

• Navigate to the Reverse Address Lookup section on the Intelius app or website.
• Enter the full address you want to investigate.
• View information about the current and past residents, as well as property details.

3. Background Check

Intelius provides comprehensive background checks, including criminal records, employment history, and more. It’s useful for vetting potential employees, roommates, or new acquaintances.

How to Use:

• Access the Background Check feature in the Intelius app or website.
• Input the individual’s name and location.
• Review the detailed report generated from public records.

4.Criminal Record Search

The Criminal Record Search feature allows users to uncover criminal histories, including arrests, convictions, and court records. This service is vital for ensuring safety when hiring or forming new relationships.

How to Use:

• Go to the Criminal Record Search section on the Intelius platform.
• Enter the person’s name and relevant location details.
• Access and review the criminal records associated with the individual.

5.Reverse Phone Lookup

Reverse Phone Lookup helps identify unknown callers by providing information linked to a phone number. This feature is valuable for avoiding scams and identifying legitimate contacts.

How to Use:

• Select the Reverse Phone Lookup option in the Intelius app or on the website.
• Enter the phone number you wish to trace.
• View the results to see the name and details associated with the number.

6. Identity Protection

Intelius offers Identity Protection services to monitor and safeguard your personal information against identity theft. This service includes regular monitoring of your credit and personal data.

How to Use:

• Sign up for Identity Protection through the Intelius app or website.
• Set up your account and provide the necessary personal information.
• Receive alerts and reports on any suspicious activity related to your identity.

Intelius Pricing:

Intelius offers a range of subscription plans tailored to different needs, but it’s important to note that the company does not provide a free trial. Access to detailed background check reports is only available with a paid subscription. Below is a breakdown of the various services and their associated costs.

Service	Trial Price	Monthly Price	Additional Info
Reverse Phone Lookup	$0.95	$34.95	Unlimited people, phone, and address lookups
Address Lookup with People Search	$0.95	$34.95	Unlimited people and address lookups
People Search	N/A	$24.86	Bi-monthly plan: $42.95
Criminal Record Search	N/A	$14.95 (state)	Nationwide records: $29.95
Identity Protection Services	N/A	$9.95
Report Downloads	N/A	$3.99 per report	One-off fee
In-depth Background Checks (Premier Membership)	N/A	$19.95	Unlimited searches
In-depth Background Checks (Premier Plus Membership)	N/A	$29.95	Unlimited searches + 1 background check/month
Opting Out of Membership	N/A	$7.95	Cancellation fee

Intelius Subscription Cancelation Steps:

To cancel your Intelius membership, follow these steps:

Cancel Intelius Online:

• Log in to your Intelius account.
• Hover over “My Account” at the top right corner of your dashboard (or click Menu, then My Account on mobile).
• Click on “Membership Settings.”
• Review your active subscriptions.
• Click “Cancel Subscription” beneath the subscription you want to cancel.
• Select the reason for cancellation and provide additional information if desired.
• Click “Submit.”

Cancel Intelius by Email:

• Go to the Contact Us page on Intelius.
• Enter your full name.
• Select “Cancel Request” from the subject drop-down menu.
• Enter the email associated with your Intelius account.
• Optionally, include a message requesting cancellation.
• Click “Submit.”

Cancel Intelius by Phone:

• Call Intelius Customer Care at (877) 564-3253 during business hours.
• Business hours are Monday to Friday, 7:00 AM to 4:00 PM PST (10:00 AM to 7:00 PM EST).
• Request cancellation of your subscription.

Intelius Pros and Cons:

Every public records company says they offer accurate and complete data, but this is often tricky because they face limitations with database access. State policies in the U.S. also play a big role in what’s available online. For instance, many states allow you to see marriage records, but they keep criminal records more private. Some states might even hide detailed criminal histories or only let you see them with special permissions. Like any reputable public data provider, this website has its own strengths and weaknesses, which we’ll dive into below.

Pros:

• Intelius provides detailed background checks, including criminal and traffic records, marriage and divorce history, lawsuits, bankruptcies, and liens.
• Offers insights into social media profiles.
• Allows users to identify callers or track unwanted calls with comprehensive reverse phone lookup reports.
• Includes basic information like full name, birthday, and address, and allows narrowing down search results by location.
•  Offers various plans for unlimited person, address, and phone reports, starting at $21.13 per month.
• Provides a direct phone number and email support option for customer service inquiries.

Cons:

• Intelius is not FCRA compliant and cannot be used for employment, credit, insurance, or housing decisions, as doing so may lead to legal consequences.
• Many users reported difficulties in canceling subscriptions or opting out of plans.
• Users found the pricing structure unclear, with some plans being more expensive than competitors.
• Some users reported receiving incomplete or outdated information.
• There are complaints that the information provided can be outdated or less comprehensive than advertised.
• Despite offering thorough reports, the cost is higher compared to other providers, with the cheapest plan under $25 per month.
• Not suitable for pre-employment background checks, which might be a drawback for some users.

Intelius Reviews:

Every day, many individuals purchase Intelius plans based on their chosen services and share their personal experiences on various online platforms. These reviews are genuine, as users provide firsthand insights to assist others in making informed decisions. Intelius is a popular website for finding public records and data, so you can find reviews on major review sites like Trustpilot, Consumer Affairs, SiteJabber, BBB.org, and even on Reddit. These sites have many user reviews and ratings that show different experiences and opinions.

Reddit:

Reddit is a popular app where people can ask questions and share their thoughts about almost anything. It’s known for being genuine and unfiltered, which means that people speak their minds freely without worrying about how their opinions will be judged. Most of the opinions you find on Reddit are honest and unbiased because users are sharing their real experiences and views. Unlike other platforms where content might be edited or curated, Reddit tends to offer a raw and unfiltered look at what people really think. Intelius received mised reviews on this platform. 

Trust Pilot:

On Trustpilot, Intelius has an average rating of 2.5 stars out of 5. This rating comes from 362 reviews that people have left on the site. Some reviewers might have had positive experiences, while others might have had issues or felt the service did not meet their expectations. 

Site Jabber:

On SiteJabber, Intelius has an average rating of 2.1 stars out of 5. This rating is based on 101 honest reviews from people who have used the service. This means that the feedback on SiteJabber is generally not very positive.

Consumer Affairs:

On Consumer Affairs, Intelius has a rating of 2.4 stars out of 5. This rating is based on 584 honest reviews from users. This score indicates that, overall, people have had mixed to negative experiences with Intelius. 

Better Business Bureau:

On this website, Intelius has a rating of 1.1 out of 5 stars. This rating is based on feedback from 82 customers who have shared their experiences.

Intelius FAQS:

What are some potential issues with Intelius?
A: Some users have reported that the information provided by Intelius can be outdated, incomplete, or inaccurate.

 What should I consider before using Intelius?
A: Consider that Intelius is not a Consumer Reporting Agency (CRA) and cannot be used for official purposes such as employment or tenant screening. The platform is mainly for personal use.

 Is there a free trial for Intelius?

A: No, Intelius does not offer a free trial. You need to pay to access detailed background check reports

What should I do if I encounter problems with Intelius?

A: For issues with Intelius, you can use their customer support, available via phone or email from 7 AM to 5 PM PT, Monday to Friday. For more detailed issues, the support team can assist you during these hours.